“Over 4 million people in the UK live in social housing, and with some social housing tenants being at their most vulnerable, it’s important that anyone working in the sector has a sound understanding of the range of services provided by social housing, the issues that tenants might face, and how to correctly record and report any problems.”

  • Introduction to the social housing sector
  • Understand the principles of safeguarding and equality and diversity
  • Understand mental and physically ill health
  • Understand reasons for problematic behaviour
  • Understand issues affecting isolated tenants

The Tenant Support in Social Housing qualification is Level 2 Accredited by the NCFE, and funded by the Adult Education Budget provided the following criteria are met;

  • The learner must be 19 years old or over
  • The learner must live in England
  • The learner must not be in full-time education
  • The learner must have had permanent lawful residency in the UK/EU for the last 3 consecutive years
  • Where a learner is not an EU/UK National, they will need to provide evidence of their current immigration status. Student visas are not acceptable.
  • Please note that prior qualifications may affect eligibility depending on the college paperwork
  • You must not have completed any part of the requested qualification previously
  • A minimum group size of 8 learners (10 if based in London)

For more information, or to book courses for your workplace, please email flexiblelearning@socialsquared.org.uk